Shipping Policy Thank you for visiting and shopping with Wedge 3D. Following are the terms and conditions that outline our Shipping Policy. Domestic Shipping Policy Shipment processing time: We normally will process an order within an hour of receipt. In exceptionally busy times it may take a little longer. We always endeavour to despatch your goods as quickly as possible. Items purchased before 12am are normally despatched the same day.
If we are experiencing a high volume of orders, shipments may be delayed for a short time and this is also the case for incidents of force majeure. Please allow additional days in transit for delivery at busy times such as Christmas. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. See below for our shipping and handling estimates and rates – please note these outline UK deliveries.
Shipping rates & delivery estimates Shipping charges for your order will be calculated and displayed at checkout. We use a number of shipping services depending on weight / size of orders. We will normally provide a tracking number on despatch of any order and you should always receive a notification of delivery time.
Shipment Method / Estimated delivery time
Standard Shipping 2-3 business days Express Shipping 1-2 business days*
* Priority deliveries are only available to target mainland UK addresses.
Delivery delays can occasionally occur.
Free delivery is normally available on orders of over £100 in value including VAT. Exclusions may apply to this and the correct charges will always show in the checkout as your order is placed. Some postcodes are excluded from free shipping. ~these postcodes are mainly islands such as Jersey, Gurnsey, Isle of Man and Scottish Islands.
Specialised Terms Shipment to P.O. boxes. Wedge 3D ships to addresses within the UK, if you require shipment to a PO Box, or mail forwarding service, this waives the right to claim via insurance via our selected couriers. Shipment confirmation & Order tracking. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Customs, Duties and Taxes Wedge 3D is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Please note, that as Wedge 3D operates directly from the United Kingdom, EU orders are likely to incur duties and taxes. Damages Wedge 3d is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. Returns Policy Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
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